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Terms & Conditions

This page was last updated on 18th March 2022.

These terms of use apply to all use of this website. By continuing to use, you are indicating your acceptance of them. Please read carefully before using this website. These terms of use (together with the various documents referred to in them) set out the terms of use on which you may make use of our website (the “Website”). Use of the Website includes accessing it, perusing it, or using any of the functionality offered via it. Please read these terms of use carefully before you start to use the Website as they represent a binding legal agreement and you will be bound by them. We recommend that you print a copy of the terms for future reference. By using the Website, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms of use, you must not use the Website.

Other applicable terms and policies
These terms of use refer to the following additional terms, which also apply to your use of the Website:

- Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using the Website, you consent to such processing and you warrant that all data provided by you is accurate.

Information about the owner of the Website
The Website is operated by XIX Services Limited (“XIX”, “our”, “we”, “us”). We are registered in England and Wales under company number 1251499 and have our registered office at 1A Bow Lane, London, EC4M 9EE.

You can contact us at:

Changes to these terms and Conditions
Please note that we reserve the right to revise or amend these terms at any time to reflect changes to our business or changes in the law. Where these changes are significant we will endeavour to e-mail all of our registered users to make sure that they are informed of such changes. However, it is your responsibility to check these terms before each use of the Website.

We may update the Website from time to time and may change the content featured on it at any time. We do not guarantee that the Website, or any content on it, will be free from errors or omissions, nor do we undertake regularly to update the Website or to ensure that content on it is up to date or current. We do not offer professional advice of any kind via the Website and you should not treat any content featured on it as professional advice of any kind, and should always obtain appropriate specialist advice before taking, or refraining from, any course of action on the basis of the content of the Website.

Accessing the Website
We do not guarantee that the Website, or any content on it, will always be available or that access to it will be uninterrupted. Access to the Website is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of the Website without notice. We will not be liable to you if for any reason the Website is unavailable at any time or for any period.You accept that you are responsible for ensuring that all persons who access the Website via internet connections controlled by you are aware of these terms of use and other applicable terms and conditions, and that they comply with them. You agree that you shall be responsible for the actions of all such individuals and that we are not responsible for preventing such individuals from accessing the Website via your internet connection.

The Website is directed at individuals residing in the UK and Worldwide. We do not represent that content available on the Website is appropriate or localised for other locations. We may limit the availability of the Website or any service or product described on the Website to any person or geographic area at any time. If you choose to access the Website from outside the United Kingdom, you do so at your own risk and accept that you are wholly responsible for your own compliance with local laws.

Using our Website
The Website is not intended for children (those aged 13 and under) and we do not knowingly collect data relating to children. You may be asked to provide information about yourself such as your name, address and email address. Please could you make sure this information is complete and accurate. We will use this information in accordance with our Privacy Policy.

Our Service
Please be aware that we only act as a marketplace which compiles, curates and displays a range of office spaces (which we will refer to as the “Office Spaces”) from third party office space service providers (which we will refer to as the “Operators”) for you to discover Office Spaces and transact with Operators. While we help facilitate transactions that are carried out on our Website, we do not provide the Office Spaces and may not party to any transaction you may make with an Operator. This means that any contractual obligations arising out of a transaction using the Website are the responsibility of you and the Operator, not XIX.

We do not accept any responsibility for, or liability in relation to, any Office Space listed on the Website. If any issues do arise, you should direct any questions, complaints or claims related to any Office Space to the relevant Business Centre

Availability and Price
Please note that unless otherwise stated, all prices on the Website are exclusive of any VAT or local taxes payable. We will use our reasonable efforts to ensure that the prices of the Office Spaces displayed on the Website are correct. However, despite our reasonable efforts, it may be possible that some of the Office Spaces on the Website may be incorrectly priced.Please be aware that all Office Spaces offered on the Website are subject to availability. If you enquire about an Office Space which is no longer available, we shall notify you that such Office Space is not available by e-mail or telephone.

Intellectual property rights
We are the owner or the licensee of all intellectual property rights inherent in the Website, and in the material published on it. Nothing in these terms or on the Website shall give effect to any transfer of such intellectual property rights from us to you.Your sole right to use the intellectual property inherent in the Website is a non-exclusive licence to make use of such content only as is strictly necessary to enable you to access the Website and to peruse its contents. You may print off one copy, and may download extracts, of any page(s) from the Website for your personal use and you may draw the attention of others within your organisation to content posted on the Website. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. Our status (and that of any identified contributors) as the authors of content on the Website must always be acknowledged.

You must not use any part of the content on the Website for commercial purposes without obtaining a licence to do so from us or our licensors. If you print off, copy or download any part of the Website in breach of these terms of use, your right to use the Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Termination of Registration
XIX reserves the right to suspend or terminate your registration or your access and use of the without notice for any reason.

Privacy Policy
We process information about you in accordance with our Privacy Policy. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

XIX will need to carry out maintenance of the XIX website from time to time and in addition there may be other interruptions and XIX does not warrant therefore that you will have access to the website at all times, that the website will be provided free of faults, or that the website or the computer server from which it is made available do not contain viruses or other harmful components.

Uploading material to our site
Whenever you make use of a feature that allows you to upload material to our site, or to make contact with other users of our site, you must comply with the content standards set out in our Acceptable Usage Policy. You warrant that any such contribution does comply with those standards, and you indemnify us for any breach of that warranty.Any material you upload to our site will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such material for any purpose.

We also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy. We will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of our site. We have the right to remove any material or posting you make on our site if, in our opinion, such material does not comply with our content standards.

Under no circumstance do XIX accept liability for any copyright infringement of any images uploaded by users.

If any part of these Terms and Conditions (including for the avoidance of doubt the Copyright Notice and Disclaimer), Privacy Policy and Acceptable Use Policy is found by any Court, Tribunal, Administrative body or authority of competent jurisdiction to be illegal, invalid or unenforceable then that provision shall, to the extent required, be severed from these Terms & Conditions and shall be ineffective without, as far as is possible, modifying any other clause or part of these Terms & Conditions and shall not affect any other provision of these Terms & Conditions which shall remain in full force and effect.

No failure or delay by XIX to exercise any right, power or remedy will operate as a waiver of it nor will any partial exercise prevent any further exercise of the same, or of some other right, power or remedy.

These Terms and Conditions, the Privacy Policy and the Acceptable Usage Policy shall be governed by English law.

Limitation of our liability
Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law. To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to the Website or any content on it, whether express or implied.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
- use of, or inability to use, the Website; or
- use of or reliance on any content displayed on the Website;
- loss of profits, sales, business, or revenue;
- business interruption;
- loss of anticipated savings;
- loss of business opportunity, goodwill or reputation; or
- any indirect or consequential loss or damage.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Website or to your downloading of any content on it, or on any website linked to it.

Because we are neither the buyer nor the Operator of the Office Spaces, if a dispute arises concerning an Office Space, both you and the applicable Operator release us (including our employees, agents and group companies) from claims, demands and damages of every kind and nature arising out of or in any way connected with such disputes.

If you are a consumer, you are entitled to various statutory warranties (including, for example, that any service is carried out with reasonable skill and care, and any office space rented is of satisfactory quality). Please note that nothing in these terms shall have the effect of excluding or limiting those implied statutory warranties which may not be excluded or limited under applicable law.

We do not guarantee that the Website will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform in order to access the Website. You should use your own virus protection software.

You must not misuse the Website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Website, the server on which the Website is stored or any server, computer or database connected to the Website. You must not attack the Website via a denial-of-service attack or a distributed denial-of service attack. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Website will cease immediately.

Linking to the Website
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link to the Website in any website that is not owned by you. The Website must not be framed on any other site, nor may you create a link to any part of the Website other than the home page.

We reserve the right to withdraw linking permission without notice.

Third party website links and resources in the Website
Where the Website contains links to other sites and resources provided by third parties, these links are provided for your information only.We have no control over the contents of those sites or resources. We assume no responsibility for the content of websites linked on the Website. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them. If you do link from the Website to other websites, your use thereof will also be subject to those websites’ terms and conditions.

Applicable law
If you are a consumer, please note that these terms of use, and their subject matter are governed by English law. You and we both agree that the courts of England and Wales will have non-exclusive jurisdiction over any disputes. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

If you are a business, these terms of use and their subject matter (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

Questions, comments and requests regarding these Terms & Conditions are welcomed and should be addressed to